Calle 28 372 Entre Avenidas 3 y 5 Between Av. 3 and 5
Bote de Leche
290 m
Av. 1 costera con Calle 28 y 30 Plaza las Villas
El Dinosaurio
340 m
Av 1 Between 28 And 30
Mestizos Cocina Callejera
420 m
Calle 22 Av 3 y 5 Col. centro
Heladeria Annie Delicias
420 m
Calle 22
Mr. Taco
490 m
Calle 20 Between 5 and 3
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Stunning balcony view
Efficient housekeeping
Noise issues
High dining prices
8.2/10
Great
Rooms
8.7
Location
8.3
Service
9.0
Dining
8.0
Guest reviews
8.2/10
based on 23 reviews
8.9
8.9/10 based on 534 reviews
Lloyd
United States,
May
2024
8.8/10
I absolutely loved my stay at this hotel! The location is superb, not directly on the lake but on the Yucatan Peninsula, offering easy access to the nicest restaurants in town and boasting a stunning view of the lagoon. The rooms were cozy and clean, complete with a beautiful balcony overlooking the lagoon and equipped with A/C. The service was top-notch with fantastic housekeeping and a helpful list of services including laundry, airport shuttle, and tours assistance. The dining experience was delightful, especially with their own made Marmalade and delicious options like chilaquiles or waffles, all included in the stay. On the downside, the hotel is not directly on the lake as some would prefer. However, the proximity to the peninsula compensates beautifully. The location is definitely a 9/10 to me.
Rooms
9.0
The rooms were comfortable and clean with a beautiful balcony overlooking the lagoon.
Service
9.0
The service was excellent, with attentive housekeeping and convenient shuttle services.
Location
9.0
The hotel's location on the Yucatan Peninsula was fantastic, offering easy access to the town's best dining spots on the lagoon.
Dining
8.0
The dining experience was a highlight, with delicious options like chilaquiles or waffles and fresh homemade jams.
Facilities
9.0
The hotel provided great facilities including a pool and beautiful views of the lagoon.
Gene
United States,
November
2023
8.2/10
I had a wonderful stay at this hotel with a room featuring a beautiful balcony overlooking the lagoon. The A/C kept the room comfortable, but there were some issues with noise at night. The service was top-notch, especially with the helpful housekeeping and laundry services. The hotel's location was perfect, right next to the main plaza, but a bit noisy due to the proximity to bars. The dining experience was delightful with delicious options like chilaquiles and waffles, although the pricing was a bit high. The facilities were well-maintained and added to the overall comfort of my stay.
Rooms
8.0
The room with a balcony overlooking the lagoon was stunning, but there were some noise issues at night.
Service
9.0
The service was exceptional, especially with the efficient housekeeping and laundry services.
Location
7.0
The hotel's location next to the main plaza was convenient, but the noise from nearby bars was a bit bothersome.
Dining
8.0
I enjoyed the dining experience with options like chilaquiles and waffles, although the prices were on the higher side.
Facilities
9.0
The facilities were well-maintained and added to the overall comfort of my stay.
Stunning balcony view
Noise issues
Lois
United States,
October
2023
8.4/10
The hotel has a stunning balcony overlooking the lagoon with A/C, offering a beautiful view. The service was excellent with various amenities available. The location is convenient, close to the city center and top restaurants. The dining experience includes fresh homemade jams and a lovely view. However, some facilities may need improvement.
Rooms
9.0
The room with a beautiful balcony overlooking the lagoon and A/C was comfortable and clean.
Service
9.0
The service was fantastic, with attentive housekeeping and laundry service.
Location
9.0
The hotel is right next to the beautiful lagoon, a short distance to the city center and the best restaurants in town.
Dining
8.0
The dining experience was delightful with own made Marmelade and a beautiful view.
Facilities
7.0
The facilities were adequate, but there could be some room for improvement.